ｅツーリズム・ハンドブック（全２巻）
Handbook of e-Tourism
Editors: Zheng Xiangrs, Virginia Polytechnic Institute and State University, Blacksburg, USA, Matthias Fuchs, Mid Sweden University, Östersund, Sweden, Ulrike Gretzel, University of Southern California, Los Angeles, USA & Wolfram Höpken, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany
2022:09 2 vols. 1,963 p. 238 illus. ISBN 978-3-030-48651-8 EUR 499.99
(Springer) -DE-
概要
コロナ禍で未曽有のダメージを受けたツーリズム産業では、人工知能を取り入れたバーチャルな旅行体験など新たなツーリズム手法や産業そのもののデジタル化への対応が喫緊の課題となっています。
本書は、旅行・ツーリズム産業におけるICTの多様な応用を概観する初のレファレンスです。全2巻・81章にわたって、世界中の専門家が寄稿した最新の研究成果や重要な概念・理論を示します。DX、AI、VR/ARから、データ分析、オンライン・マーケティング、サプライチェーンまで幅広いトピックを取り上げます。238点の豊富な図版（カラー多数）も視覚的に理解を助けます。
観光学・ツーリズム研究の必携レファレンスとして、本書をおすすめいたします。
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収録内容
Volume 1
Part I Foundation of e-Tourism
1 e-Tourism: An Informatics Perspective (Hannes Werthner)
2 Development of Information and Communication Technology: From e-Tourism to Smart Tourism (Rosanna Leung)
3 Drivers of e-Tourism (Dimitrios Buhalis)
4 e-Tourism Research: A Review (Yulan Yuan, Yuen-Hsien Tseng, and Ching Li)
5 A Post-disciplinary Perspective on e-Tourism (Tim Coles, C. Michael Hall, and David Timothy Duval)
6 Consumer Behavior in e-Tourism (S. Volo and A. Irimiás)
7 Developments in German e-Tourism: An Industry Perspective (Claudia Brözel)
8 Digitalization and the Transformation of Tourism Economics (Luis Moreno-Izquierdo, Ana B. Ramón-Rodríguez, and
Adrián Más-Ferrando)
Part II Technologies in e-Tourism
9 The Evolution of Online Booking Systems (Robert Goecke)
10 Advanced Web Technologies and E-Tourism Web Applications (Robert Goecke)
11 Web Information Retrieval and Search (Jürgen Dorn)
12 Mobile Applications for e-Tourism (Wolfgang Wörndl and Daniel Herzog)
13 Internet of Things and Ubiquitous Computing in the Tourism Domain (Elena Not, Dario Cavada, and Adriano Venturini)
14 Augmented, Virtual, and Mixed Reality in Tourism (Roman Egger and Larissa Neuburger)
15 Electronic Data Interchange and Standardization (Christian Huemer, Philipp Liegl, and Marco Zapletal)
16 Semantic Web Empowered E-Tourism (Kevin Angele, Dieter Fensel, Elwin Huaman, Elias Kärle,Oleksandra Panasiuk, Umutcan Simsek, Ioan Toma, andAlexander Wahler)
17 Big Data Technologies (Constantine J. Aivalis)
18 Artificial Intelligence and Machine Learning (Luisa Mich)
19 Recommender Systems in Tourism (Francesco Ricci)
20 Blockchain and Tourism (Horst Treiblmaier)
21 Business Intelligence in Tourism (Wolfram Höpken and Matthias Fuchs)
Part III e-Tourism Methods
22 Data Mining and Predictive Analytics for E-tourism (Nuno Antonio, Ana de Almeida, and Luis Nunes)
23 Content Analysis of Online Travel Reviews (Estela Marine-Roig)
24 Network Science and e-Tourism (Julia Neidhardt)
25 Spatial Analytics and Data Visualization (Yang Yang)
26 The Hive Mind at Work: Crowdsourcing E-Tourism Research (Jing Ge-Stadnyk)
27 Tourism Design: Articulating Design Beyond Science (Mads Bødker)
28 Log File Analysis (Constantine J. Aivalis)
29 Eye-Tracking Technology for Measuring Banner Advertising Efficacy on E-Tourism Websites: A Methodological Proposal (Francisco Muñoz-Leiva)
30 User-Centered Design (Hilda Tellioglu)
31 E-Tourism Research, Cultural Understanding, and Netnography (Robert V. Kozinets)
32 Mobile Ethnography in Tourism and Hospitality: Concept, Tools, and Applications (Elaine Yulan Zhang, Dan Wang, and Sut Ieng Lei)
33 Experimental Research in E-Tourism: A Critical Review (Lawrence Hoc Nang Fong, Erin Yirun Wang, Rob Law, and
Shousheng Chai)
34 Website Evaluation Frameworks: A Review of the Hospitality and Tourism Field from 1996 to 2019 (Shanshan Qi)
35 User Modelling in E-Tourism: A Human-Computer Interaction Perspective (Martin Hitz and Gerhard Leitner)
36 Market Segmentation for e-Tourism (Sara Dolnicar)
37 Visual Methods and Visual Analysis in Tourism Research (Katharina Lobinger and Emanuele Mele)
38 Compositional Data Analysis in E-Tourism Research (Berta Ferrer-Rosell, Germà Coenders, and Eva Martin-Fuentes)
Volume 2
Part IV Individual & Groups
39 Travel Information Search (Zheng Xiang and Daniel R. Fesenmaier)
40 Group Decision-Making and Designing Group Recommender Systems (Amra Delic, Thuy Ngoc Nguyen, and Marko Tkal cic)
41 Acceptance and Adoption of eTourism Technologies (Shahab Pourfakhimi, Tara Duncan, Louise Ould, Katie Allan, and
Willem Coetzee)
42 Tourists and Augmented and Virtual Reality Experiences (Jacques Bulchand-Gidumal and Edu William)
43 User Experience and Usability: The Case of Augmented Reality (Safak Korkut, Emanuele Mele, and Lorenzo Cantoni)
44 Trust in E-Tourism: Antecedents and Consequences of Trust in Travel-Related User-Generated Content (Kyung-Hyan Yoo and Jin-A Choi)
45 Smart Tourists and Intelligent Behavior (Philip L. Pearce)
46 Interactive and Context-Aware Systems in Tourism (Dietmar Jannach and Markus Zanker)
Part V Organization & Enterprise
47 Strategic Use of Information Technologies in Tourism: A Review and Critique (Matthias Fuchs and Marianna Sigala)
48 Management and Leadership for Digital Transformation in Tourism (Juho Pesonen)
49 E-Business Models in Tourism (Stephan Reinhold, Florian J. Zach, and Christian Laesser)
50 Service Management in the E-Tourism Era (Volo Serena and David D’Acunto)
51 Destination Management Organization’s Emotional Branding Communication: Challenges and Opportunities in Social Media (Assumpció Huertas and Lidija Lalicic)
52 Revenue Management and E-Tourism: The Past, Present, and Future (Lydia González-Serrano and Pilar Talón-Ballestero)
53 e-Supply Chain Management in Tourism Destinations (Xinyan Zhang and Pimtong Tavitiyaman)
54 Digital Marketing in Tourism (Christian Maurer)
55 Use of GIS and Remote Sensing in Tourism (James M. Magige, Charlynne Jepkosgei, and Simon M. Onywere)
56 Social Media Approaches and Communication Strategies in Tourism (Roberta Minazzi)
57 The Voice of Major E-Tourism Players: An Expedia Group Perspective (Jan Krasnodebski)
58 Information and Communication Technology in Event Management (Christine Van Winkle and Jill Bueddefeld)
59 Technology-Assisted Mindfulness in the Co-creation of Tourist Experiences (Uglješa Stankov and Viachaslau Filimonau)
60 E-Tools for Tourism Innovation Management: A New Typology (Anne-Mette Hjalager, Søren Graakjær Smed, and Jens F. Jensen)
Part VI Network & Market
61 The Diffusion of Information and Communication Technologies in the Tourism Sector (Miriam Scaglione)
62 Sharing and Platform Economy in Tourism: An Ecosystem Review of Actors and Future Research Agenda (Marianna Sigala)
63 Digital Ecosystems, Complexity, and Tourism Networks (Rodolfo Baggio)
64 Value Co-creation in Dynamic Networks and E-Tourism (Tuomas Pohjola, Arja Lemmetyinen, and Darko Dimitrovski)
Part VII Policy, Regulation & Ethics
65 Data Privacy and the Travel Sector (Peter O’Connor)
66 Cybersecurity in Travel and Tourism: A Risk-Based Approach (Alexandros Paraskevas)
67 e-Government and Tourism (Anna Picco-Schwendener, Nadzeya Kalbaska, Lea Hasenzahl, and Lorenzo Cantoni)
68 Information and Communication Technology for Sustainable Tourism Development (Alisha Ali)
69 e-Learning in Tourism Education (Nadzeya Kalbaska and Lorenzo Cantoni)
70 Technology-Enabled Learning (Ruiqi Deng and Pierre Benckendorff)
71 IT and Well-Being in Travel and Tourism (Delia Gabriela Moisa and Eleni Michopoulou)
72 E-Tourism Curriculum (Matthias Fuchs and Wolfram Höpken)
73 E-Tourism as a Tool for Socio-economic Development (Alessandro Inversini, Isabella Rega, and Siew Wei Gan)
74 Digital Divide in E-Tourism (Francesc González Reverte and Pablo Díaz Luque)
75 Social Media and Crisis Communication in Tourism and Hospitality (Danielle Barbe and Lori Pennington-Gray)
76 Biometrics in Tourism: Issues and Challenges (Han-Foon Neo and Chuan-Chin Teo)
77 Simulations in e-Tourism Learning and Management (G. Michael McGrath, Madelene Blaer, Faith Ong, Leonie Lockstone-Binney, Elisabeth Wilson-Evered, and Paul Whitelaw)
Part VIII e-Tourism Future
78 Robotics in Tourism and Hospitality (Stanislav Ivanov, Craig Webster, and Katerina Berezina)
79 Virtual Reality and the End of Tourism? A Substitution Acceptance Model (Daniel Guttentag)
80 A Futuristic Look at Tourism in the Era of the Internet Ecosystem (Sam Lanfranco)
81 Impact of Artificial Intelligence in Travel, Tourism and Hospitality (Jacques Bulchand-Gidumal)
Index
（学術洋書部）
